SUPPORT

Hours

Normal Hours : 08:00 - 18:00
After Hours (Emergencies only) : 18:00 - 22:00
 

Communication Channels

Telephone : 0861 MYADSL (0861 69 2375) // 082 464 3099
Email : info@netposition.co.za
Skype : gerhardtfouche
Twitter : @gerhardtf
Facebook : http://www.facebook.com/mynetposition

TeamViewer QuickSupport :

TeamViewer QuickSupport for Windows

Simple and small customer module, runs immediately without installation and does not require administrative rights - optimized for instant support

Download v8.0.17396    

ADSL SUPPORT

In the event you are unable to connect to the Internet, follow these steps :

  • Ensure the telephone line coming out the wall socket is securely fitted
  • Ensure that same line coming into the ADSL Modem is securely fitted
  • Ensure the network cable between the computer network card and the ADSL Modem port is securely fitted
  • Ensure ADSL Modem is switched on
  • The DSL and Internet light should display green

If you are still unable to connect OR your DSL and Internet lights are not green, follow the steps on this advanced user ADSL SUPPORT PAGE.  Alternatively call us on 0861 MY ADSL (0861 69 2375)

NetPosition :: 15 Years in Business
ADSL :: Hosting :: Website Design :: Online Marketing